Attorney General Dave Sunday is urging Pennsylvania consumers with Spirit Airlines bookings to act quickly following the airline’s sudden shutdown, which has left many travelers stranded or seeking refunds.
Consumers are being told to first contact their credit card companies, third-party booking sites, or Spirit directly to try to recover costs. If those efforts are unsuccessful, they can file a complaint with the state Office of Attorney General’s Bureau of Consumer Protection.
The office is also advising travelers not to go to the airport, since all Spirit flights have been canceled, and to check the airline’s restructuring website for refund information and updates.
Officials say other airlines are working to rebook affected passengers, but consumers should act quickly to preserve their ability to dispute charges. Because Spirit has filed for bankruptcy, some refund claims may ultimately need to be handled through the federal bankruptcy process.
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