The Pennsylvania Emergency Management Agency says a total of thirteen counties were affected yesterday by the widespread 911 outage, but Indiana County is not among them.
PEMA says the outage impacted “some 911 services” in Adams, Beaver, Bedford, Butler, Clarion, Cumberland, Fanklin, Fulton, Greene, Juniata, Mifflin, Perry, and Somerset counties. The agency says those counties use Century Link/Lumen to administer their 911 services.
Indiana County also uses Century Link, but did not experience any problems. In the last five years has been involved in a regional call switching improvement project to move direct emergency calls to other counties should a failure occur in a county’s 911 center. The latest upgrades, still ongoing, allow call switching if multiple counties go down at the same time, which is exactly what happened yesterday.
PEMA says it is monitoring the situation but has not received any requests for assistance from the counties affected by the outage.
Comments